Privacy

Last updated 1 August 2026

FNB is a business directory. It holds business contact information, and it holds as little about the people using it as it can while still working.

What we store about visitors

You do not need an account to search, and we do not build a profile of you.

• A random session cookie. One cookie holding a random identifier, so that a series of searches can be counted as one session rather than five separate ones. It is not linked to your name, your email or anything you have submitted, and it does not follow you to other websites.
• Search terms and result counts. We record what was searched for and how many results came back. Searches that return nothing tell us which suppliers to add next — that is the main reason we keep them.
• A salted hash of your IP address. When you send an enquiry or submit a supplier we store a one-way hash of the IP address, used only to rate-limit abuse. The address itself is never written to the database and cannot be recovered from the hash.
• No advertising or tracking networks. No ad pixels, no third-party trackers, no data sold or shared with data brokers.

Enquiries you send to suppliers

When you use a request form, we pass your name, company, email address, phone number (if given) and your message to the supplier you named, so that they can reply to you. That is the entire purpose of the form, and the form says so before you send it — your agreement is recorded with the enquiry, along with the date.

If that supplier has not yet claimed their FNB profile, the enquiry goes to the FNB team instead and we pass it on. Your details are not sent to any other supplier, and they are not used to market anything to you.

Supplier information we hold

Listings hold business information: company name, business address, general enquiry numbers, published website details, product and brand ranges, and ordering conditions. This comes from public sources, from submissions by the trade, or from the supplier directly.

Private contact details are never published. Personal email addresses, direct lines and the internal address an enquiry is relayed to stay in the database and out of every public page and API response. This is why enquiries go through a relay form rather than showing you an address to copy.

Claim evidence

When someone claims a supplier profile they may upload evidence — a business card, a letter of authorisation, a company document. These files are stored privately, are visible only to the FNB administrators reviewing the claim, and are never published or shared with anyone else.

Corrections and removal

If information about your business is wrong, out of date, or you would rather not be listed at all, email hello@fnb.com.sg with a link to the listing and what needs to change. Tell us if you want the entry corrected or removed entirely. The same address works for asking what we hold about you, or for asking us to delete an enquiry you sent.

Suppliers who want ongoing control can instead claim their profile and edit it themselves — see About for how claiming works.

Changes to this page

If what we collect changes, this page changes with it, and the date at the top moves. The related conditions of use are on the terms page.